Wearjiya,

All orders are prepared according to the size and measurements provided by the customer.

Once an order has been confirmed and production/preparation has started, the order cannot be exchanged or cancelled due to:

• Incorrect size selected by the customer
• Change of mind
• Customer not liking the fitting
• Customer providing incorrect measurements
• Customer choosing the wrong size

Any advance payment made for an order is non-refundable.

The advance payment will not be refunded if:

• The customer refuses to receive the parcel
• The customer is unavailable and does not receive the order
• The customer changes their mind
• The customer provides an incorrect size or measurements
• The customer refuses delivery for any personal reason

If you receive a product that is different from what you ordered or is damaged/incorrect due to manufacturing/packing issue, please contact us within 48 hours of delivery.

Please provide:

• Order number
• Clear photos/videos of the product
• Details of the issue

Because all sales are customized, please make sure that:

• Your measurements are correct
• Your selected size is correct
• Your contact details are correct
• You are available to receive the parcel

Customers are responsible for providing accurate measurements, size information, address, and contact details.

If you have any questions about sizing or measurements before placing your order, please contact our support team. We will be happy to guide you.

Thank you for shopping with Wearjiya ♥